Delivery & Cycle Fitting Policy
Delivery is free.
We currently deliver our bikes within the Emirate of Dubai only. As we grow, we intend to expand to other Emirates in the UAE however this is not yet available.
We deliver the bikes ourselves using one of our delivery and fitting technicians.
Once you place an order (whether a purchase or a subscription), one of our team will make contact with you within one working day of the successful order to arrange delivery and cycle fitting.
We aim to use the address on your order however we may contact you for more details or a more specific location pin.
We aim to complete the delivery and cycle fitting within three working days.
If you are unable to accommodate the delivery, please contact us at least one hour before the agreed delivery time to avoid being charged for a redelivery. If you are not at the agreed location at the agreed time to receive the bicycle, you may be charged 30 AED for a redelivery.